Refund policy

Refund Policy

At SÉRA, we care deeply about your experience.

Due to the nature of dietary supplements, we do not accept returns on opened or used products.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at Info@seragummies.com. We’ll gladly offer a replacement or refund if applicable.

Because our products are consumable wellness items, all sales are considered final once opened.

Please note:

• We do not accept returns for opened products.

• Shipping fees are non-refundable.

• Orders marked as delivered by the shipping carrier are not eligible for refund due to theft or carrier issues.

If you have any questions, we’re always here to help.